All Systems Operational
Payment Processing Operational
Credit Cards   Operational
BackOffice   Operational
ShopKeep.com   Operational
Support Operational
Phone   Operational
Chat   Operational
Email   Operational
SMS/Text Messaging   Operational
Integrations Operational
QuickBooks Integration   Operational
BigCommerce Integration   Operational
MailChimp Integration   Operational
Gift Cards Integration   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 19, 2018

No incidents reported today.

Dec 18, 2018

No incidents reported.

Dec 17, 2018

No incidents reported.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018
Completed - The scheduled maintenance has been completed.
Dec 11, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 06:00 EST
Scheduled - We will be performing maintenance on shopkeep.com between 6:00 and 7:00 am ET on December 11, 2018. During that time, the main site and the support site (shopkeep.com/support) may experience some downtime. If that happens, please make sure to go directly to shopkeepapp.com to log into your BackOffice and request any assistance as needed.
Dec 10, 16:56 EST
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018
Resolved - This incident has been resolved.
Dec 5, 15:44 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 14:40 EST
Identified - The BackOffice is currently experiencing degraded performance. We have identified the issue and we are working to resolve this as soon as possible. Please subscribe to this page for further status updates.
Dec 5, 12:45 EST