The resolution has been fully confirmed and BackOffice performance is back to normal.
Jan 13, 13:35 EST
The BackOffice issue has been resolved and all ShopKeep customers should be able to access all BackOffice features as normal. We will continue monitoring performance until the full resolution has been confirmed.
Jan 13, 13:22 EST
Some ShopKeep users are reporting an inability to access their BackOffice. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
Jan 13, 13:02 EST