All Systems Operational
Payment Processing Operational
Credit Cards   Operational
BackOffice   Operational
ShopKeep.com   Operational
Support Operational
Phone   Operational
Chat   Operational
Email   Operational
SMS/Text Messaging   Operational
Integrations Operational
QuickBooks Integration   Operational
BigCommerce Integration   Operational
MailChimp Integration   Operational
Gift Cards Integration   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 15, 2019

No incidents reported today.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019
Resolved - This incident has been resolved.
Feb 4, 11:29 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 10:55 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 4, 10:35 EST
Investigating - Users are reporting an inability to log in to BigCommerce, or place orders on shop.shopkeep.com. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
Feb 4, 10:18 EST
Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.

Feb 1, 2019

No incidents reported.