The resolution has been fully confirmed and BackOffice performance is back to normal. All reports in BackOffice should now be current and up to date.
Posted 4 months ago. Feb 23, 2018 - 19:13 EST
The BackOffice issue has been identified and is currently being monitored. All ShopKeep customers should have access to BackOffice reporting at a delayed rate. We will continue monitoring performance until the full resolution has been confirmed.
Posted 4 months ago. Feb 23, 2018 - 14:28 EST
Some ShopKeep users are reporting a delay in receiving BackOffice reporting data. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.