The resolution has been fully confirmed and BackOffice performance is back to normal. All reports in BackOffice should now be current and up to date.
Posted 25 days ago. Feb 23, 2018 - 19:13 EST
The BackOffice issue has been identified and is currently being monitored. All ShopKeep customers should have access to BackOffice reporting at a delayed rate. We will continue monitoring performance until the full resolution has been confirmed.
Posted 25 days ago. Feb 23, 2018 - 14:28 EST
Some ShopKeep users are reporting a delay in receiving BackOffice reporting data. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.