The resolution has been fully confirmed and BackOffice performance is back to normal.
Posted 11 months ago. Jun 04, 2018 - 10:31 EDT
The BackOffice with Time Clock issue has been resolved and all ShopKeep customers should be able to access all BackOffice features as normal. We will continue monitoring performance until the full resolution has been confirmed.
Posted 11 months ago. Jun 04, 2018 - 09:49 EDT
The issue with Time Clock has been identified and a fix is currently being implemented.
Posted 11 months ago. Jun 04, 2018 - 09:01 EDT
Some ShopKeep users are reporting issues accessing the Time Clock in BackOffice. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.