Gateway Outage

Incident Report for ShopKeep

Resolved

We have confirmed this issue is now resolved. Please contact Customer Care if you still have issues processing credit cards.

Posted Jun 06, 2017 - 10:54 EDT

Monitoring

We have received reports that this issue is now resolved. Shopkeep will continue to monitor.

Posted Jun 06, 2017 - 10:17 EDT

Identified

We are currently aware of ongoing issues with processing credit cards and receiving gateway error on card readers. Shopkeep is working on resolving the issue

Posted Jun 06, 2017 - 10:03 EDT