Customer Care Support Line

Incident Report for ShopKeep

Resolved

This incident has been resolved.

Posted Aug 23, 2018 - 01:54 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 23, 2018 - 01:47 EDT

Update

We have identified an outage with our phone support line. We are working with our provider to get the phone line back up and running. We apologize for the inconvenience. Please reach out to us via chat, sms 877-759-9919 or email support@shopkeep.com for support during this time.

Posted Aug 23, 2018 - 00:22 EDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 23, 2018 - 00:10 EDT

Identified

We are currently investigating a potential outage to our Customer Care phone support line. We apologize for the inconvenience. Please reach out to us via chat, sms 877-759-9919 or email support@shopkeep.com for support during this time.

Posted Aug 22, 2018 - 23:55 EDT

This incident affected: Support (Phone).