ShopKeep Status

All Systems Operational

Payment Processing Operational

Credit Cards Operational

BackOffice Operational

ShopKeep.com Operational

Support Operational

Phone Operational

Chat Operational

Email Operational

SMS/Text Messaging Operational

Integrations Operational

QuickBooks Integration Operational

BigCommerce Integration Operational

MailChimp Integration Operational

Gift Cards Integration Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 25, 2020

No incidents reported today.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

Ecommerce Integration - Orders not displayed in Control Panels

Resolved - This incident has been resolved.
May 16, 11:54 EDT

Investigating - Some ShopKeep users are reporting an inability to access their orders from the E-Commerce Dashboard. This issue will not affect any incoming orders, only the display of orders from the "My Sales" section. We are investigating the issue and with our down stream partner and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
May 16, 11:22 EDT

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.

May 11, 2020

No incidents reported.