ShopKeep Status

All Systems Operational

Payment Processing Operational

Credit Cards Operational

BackOffice Operational

ShopKeep.com Operational

Support Operational

Phone Operational

Chat Operational

Email Operational

SMS/Text Messaging Operational

Integrations Operational

QuickBooks Integration Operational

BigCommerce Integration Operational

MailChimp Integration Operational

Gift Cards Integration Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 20, 2020

No incidents reported today.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

Scheduled: BackOffice Maintenance

Completed - The scheduled maintenance has been completed.
Jan 16, 04:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 03:00 EST

Scheduled - Notice: BackOffice will be undergoing scheduled maintenance between 3:00am - 4:30am ET on Thursday, January 16th. During this time, all BackOffice functions and chat-based support will be unavailable. Additionally, you will be unable to process returns on the Register or use the Pocket app. We apologize for any inconvenience.
Jan 7, 11:04 EST

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.