Lightspeed Retail (S-Series) - BridgePay
Update - BridgePay is still investigating the issue.
Feb 06, 2026 - 16:11 EST
Identified - We are collaborating with BridgePay to resolve an issue that they have identified on their end.
Feb 06, 2026 - 10:56 EST
Investigating - We are currently investigating an issue affecting merchants using Lightspeed Retail (S-Series) using BridgePay. A dedicated team is investigating the issue.
Feb 06, 2026 - 10:40 EST

About This Site

Lightspeed Retail POS (S-Series)

Uptime over the past 90 days. View historical uptime.
BackOffice Operational
ShopKeep.com Operational
Payment Processing Degraded Performance
Credit Cards Degraded Performance
Support Operational
Phone Operational
Chat Operational
Email Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
QuickBooks Integration Operational
BigCommerce Integration Operational
MailChimp Integration Operational
Gift Cards Integration Operational
ShopKeep E-Commerce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Status Page Migration Notice Feb 27, 2026 00:00-01:00 EST

Please be advised that we are migrating our current system status reporting to the main Lightspeed Status Page. Moving forward, all real-time updates, incident reports, and maintenance notifications for our services will be consolidated and available exclusively at the main Lightspeed Status Page.

Please reach out to the website for Status update for S-Series. https://status.lightspeedhq.com/
Posted on Jan 28, 2026 - 15:07 EST
Feb 7, 2026

No incidents reported today.

Feb 6, 2026

Unresolved incident: Lightspeed Retail (S-Series) - BridgePay.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Lightspeed Retail (S-Series) scheduled database maintenance
Completed - The scheduled maintenance has been completed.
Jan 30, 02:00 EST
Update - Scheduled maintenance is still in progress. We need additional time to complete all the necessary work. Thank for your patience.
Jan 30, 00:04 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 23:00 EST
Scheduled - We will be conducting scheduled database maintenance on Thursday Jan 29th at 4am UTC. During this essential maintenance period, system access and functionality will be temporarily interrupted. We anticipate a 30-minute downtime for the core systems as we implement critical updates and optimizations. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.
Jan 29, 09:36 EST
Jan 29, 2026
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

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