All Systems Operational
Payment Processing Operational
Credit Cards Operational
BackOffice Operational
ShopKeep.com Operational
Support Operational
Phone Operational
Chat Operational
Email Operational
SMS/Text Messaging Operational
Integrations Operational
QuickBooks Integration Operational
BigCommerce Integration Operational
MailChimp Integration Operational
Gift Cards Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2020

No incidents reported today.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020
Resolved - This incident has been resolved.
May 16, 11:54 EDT
Investigating - Some ShopKeep users are reporting an inability to access their orders from the E-Commerce Dashboard. This issue will not affect any incoming orders, only the display of orders from the "My Sales" section. We are investigating the issue and with our down stream partner and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
May 16, 11:22 EDT
May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.

May 11, 2020

No incidents reported.