BackOffice - ShopKeep

Incident Report for ShopKeep

Resolved

This incident has been resolved.
Posted May 06, 2021 - 16:42 EDT

Update

We are continuing to monitor for any further issues.
Posted May 06, 2021 - 16:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 06, 2021 - 16:23 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 06, 2021 - 16:12 EDT

Investigating

Some ShopKeep users are reporting an inability to access their BackOffice. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
Posted May 06, 2021 - 15:45 EDT
This incident affected: BackOffice.