Gateway error

Incident Report for ShopKeep

Resolved

This incident has been resolved.

Posted Dec 09, 2022 - 17:21 EST

Monitoring

Please “Get Updates” from the register and process a transaction. A fix has been implemented and we are monitoring the results.

Posted Dec 09, 2022 - 13:22 EST

Identified

We have identified an issue with our Payment gateway which seems to have been a knock on effect from a Company called Cloudflare's outage. We are monitoring the situation and will update you as we have more information.

Posted Dec 09, 2022 - 12:38 EST

This incident affected: Payment Processing (Credit Cards) and ShopKeep.com.