Credit Card Processing

Incident Report for ShopKeep

Resolved

This incident has been resolved.
Posted Nov 08, 2018 - 00:14 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 08, 2018 - 00:05 EST

Identified

Our payment gateway is currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. We are working with the gateway to restore full service as soon as possible and will report back soon. Please subscribe to updates on this page for new information as we uncover it.
Posted Nov 07, 2018 - 23:53 EST

Investigating

Our payment gateway is currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. We are working with the gateway to restore full service as soon as possible and will report back soon. Please subscribe to updates on this page for new information as we uncover it.
Posted Nov 07, 2018 - 23:40 EST
This incident affected: Payment Processing (Credit Cards).
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