Credit Card Processing: Heartland Payment Solutions

Incident Report for ShopKeep

Resolved

This issue is resolved and full connectivity to the payment gateway has been confirmed. All customers should be able to process credit card payments normally.

Posted Aug 27, 2019 - 18:13 EDT

Monitoring

Full connectivity has been restored to the Heartland Payment Solutions gateway and all customers should be able to process credit card payments again. We will continue monitoring the issue until full resolution is confirmed.

Posted Aug 27, 2019 - 17:41 EDT

Identified

Merchants utilizing Heartland Payment Solutions are currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. Please subscribe to updates on this page for new information as we uncover it.

Posted Aug 27, 2019 - 16:34 EDT

This incident affected: Payment Processing (Credit Cards).