ShoKeep E-commerce Connection issues

Incident Report for ShopKeep

Resolved

This incident has been resolved.
Posted Dec 22, 2021 - 11:34 EST

Monitoring

Our cloud service provider has restored power to their data centre which was affecting our ShopKeep e-commerce platform, and we have started seeing services returning to normal.
Posted Dec 22, 2021 - 08:57 EST

Identified

Our cloud service provider is currently experiencing degraded performance across specific regions. This outage is currently affecting our Shopkeep Ecommerce login via Backoffice, and Single sign-on workflows. We are actively working with our downstream partners to resolve these issues as soon as possible.
Posted Dec 22, 2021 - 08:28 EST
This incident affected: Integrations (ShopKeep E-Commerce).
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