BackOffice - ShopKeep

Incident Report for ShopKeep

Resolved

Some ShopKeep users were reporting an inability to sync transactions and access recent transactions in BackOffice. The resolution has been confirmed and BackOffice performance is back to normal.

Posted Sep 14, 2019 - 22:10 EDT

Update

Some ShopKeep users are reporting an inability to sync transactions and access recent transactions in BackOffice. There may also be issues while attempting to activate a register during this time. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.

Posted Sep 14, 2019 - 17:30 EDT

Investigating

Some ShopKeep users are reporting an inability to sync transactions and access recent transactions in BackOffice. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.

Posted Sep 14, 2019 - 15:24 EDT

This incident affected: BackOffice.