BackOffice - ShopKeep

Incident Report for ShopKeep

Resolved

This incident has been resolved and all ShopKeep customers should be able to access all BackOffice features as normal.

Posted Aug 10, 2019 - 18:27 EDT

Monitoring

The BackOffice issue has been resolved and all ShopKeep customers should be able to access all BackOffice features as normal. We will continue monitoring performance until the full resolution has been confirmed.

Posted Aug 10, 2019 - 15:23 EDT

Identified

The BackOffice is currently experiencing degraded performance and will be inaccessible to all users . We have identified the issue and we are working to resolve this as soon as possible. Please subscribe to this page for further status updates.

Posted Aug 10, 2019 - 15:11 EDT

This incident affected: BackOffice.