TSYS and First Data Nashville Credit Card Processing Degrading Performance

Incident Report for ShopKeep

Resolved

This incident has been resolved.

Posted Feb 06, 2023 - 17:10 EST

Identified

Discover Network is experiencing an outage that may be impacting the ability to process transactions for Discover, JCB, and Diners cards. Discover Network is working to restore service across multiple processors.

Posted Feb 06, 2023 - 16:11 EST

Investigating

Processing on the First Data Nashville and TSYS gateway are currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. We are working with the gateway to restore full service as soon as possible and will report back soon. Please subscribe to updates on this page for new information as we uncover it.

Posted Feb 06, 2023 - 15:26 EST