BackOffice - ShopKeep

Incident Report for ShopKeep

Resolved

This incident has been resolved.

Posted Mar 16, 2021 - 18:52 EDT

Monitoring

The BackOffice issue has been resolved and all ShopKeep customers should be able to access all BackOffice features as normal. We will continue monitoring performance until the full resolution has been confirmed.

Posted Mar 16, 2021 - 17:45 EDT

Update

We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.

Posted Mar 16, 2021 - 16:13 EDT

Investigating

Some ShopKeep users are reporting a delay in their BackOffice reporting. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.

Posted Mar 16, 2021 - 15:22 EDT

This incident affected: BackOffice.