Ecwid Integration - Customers can't add products to the cart

Incident Report for ShopKeep

Resolved

This incident has been resolved.
Posted Jul 09, 2020 - 12:02 EDT

Investigating

Some ShopKeep users are reporting a customers inability to add products to their online cart. When they click “Buy Now” or “Add to bag” buttons and open the checkout page they see that the cart is empty. We are working with our downstream partner to resolve the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
Posted Jul 09, 2020 - 10:37 EDT
This incident affected: Integrations (ShopKeep E-Commerce).
← Current Status Powered by Atlassian Statuspage