Credit Card Processing - Clover

Incident Report for ShopKeep

Resolved

This incident has been resolved.

Posted Jul 10, 2020 - 18:52 EDT

Monitoring

Full connectivity has been restored to the payment gateway and all customers should be able to process credit card payments again. We will continue monitoring the issue until full resolution is confirmed.

Posted Jul 10, 2020 - 17:48 EDT

Investigating

Some users are reporting an inability to process credit card payments using the Clover platform. We are investigating the issue and its potential cause(s) with our downstream partners. Please subscribe to updates on this page for new information as we uncover it.

Posted Jul 10, 2020 - 17:08 EDT

This incident affected: Payment Processing (Credit Cards).