Web Chat outage

Incident Report for ShopKeep

Resolved

This incident has been resolved.

Posted Dec 05, 2022 - 15:52 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 05, 2022 - 15:26 EST

Identified

We are currently experiencing an outage with our Web Chat feature due to an issue identified with one of our partners. Once we are fully operational again we will keep you posted.

Posted Dec 05, 2022 - 15:10 EST

This incident affected: Support (Chat).