Support SMS/ Text Messaging

Incident Report for ShopKeep

Resolved

This incident has been resolved.

Posted May 31, 2019 - 13:37 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 30, 2019 - 10:37 EDT

Investigating

Some ShopKeep users are reporting an inability to respond to Customer Care SMS support messages. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it and reach out to us via Email or Phone in the interim.

Posted May 28, 2019 - 17:24 EDT